Cloud Services Agreement Sample

1.2. “Customer personal data,” personal data downloaded from products or otherwise transmitted to AVEVA or its representatives in accordance with the delivery of products in accordance with a valid license or other agreement with the Customer. 6.7. Customer content. The parties recognize and accept that “customer content” is not considered products, software agents, applications and tools made available to the customer by AVEVA, AVEVA products and services, AVEVA intellectual property rights and all works derived from the above. However, “customer content” is the set of third-party content that the customer introduces into the products through the use of the products by the customer (or by the use of the products by the customer). 2.7.4. on written instruction from the customer, delete personal data and return copies to the termination of the contract or return it to the customer, unless required by current law for the storage of personal data; and a saaS or cloud-services agreement should include data processing clauses that meet these requirements. All of our SaaS agreements, SaaS terms and conditions of service contain appropriate clauses. This agreement (“agreement”) is a legal agreement between: the agreement includes, among other things, the client`s rights to use the services and restrictions on their use.

The SaaS agreement can be downloaded and processed without registration. 6.8 CWC may enter into contracts with others for the provision of services on its behalf or for the provision of or part of the cloud infrastructure. These individuals may only have access to subscriber data to provide services related to the provision of Cloud CaseWare services, and only subject to the privacy policy and other conditions that would apply to CWC if it provides services directly. 4.2 CWC provides customer support and maintenance services in accordance with CaseWare SLA. In addition to termination rights, you should also tell some of the consequences of dismissal. The most important questions relate to customer data. Can the customer download all their data from the platform? Is the service provider required to make the data available to the customer? If so, when and how? And how much should the service provider remove customer data from its live and backup databases? (If the database contains personal data and the service provider is a processor of that personal data, it must be removed once the services are completed in order to comply with the PDPP.) The essence of cloud services is efficiency through standardization: all customers who use a single application instance, with uniform support and maintenance agreements.