Software companies often enter into specific agreements with large companies and public authorities, which include specially designed support contracts and guarantees. Whether Shrink-Wrap licences are legally binding differs between legal systems, although the majority of jurisdictions have these licences to be enforceable. In particular, this is the disagreement between two U.S. courts in the Klocek/. Bridge and Brower v. Gateway. In both cases, it was a reduced licensing document provided by the online provider of a computer system. The conditions of the shrinking licence were not provided at the time of purchase, but were included in the product delivered as a printed document. The license required the customer to return the product within a limited time frame if the licence was not agreed. In Brower, the New York State Court of Appeals ruled that the terms of the reduced licence document were applicable because the customer`s consent is evident by not returning the goods within 30 days of the document. The U.S. District Court of Kansas in Klocek decided that the sales contract had been entered into at the time of the transaction, and the additional delivery terms contained in a document similar to Brower`s were not a contract, since the customer never accepted them when the sale contract was entered into.
Many form contracts are only included in digital form and are presented to a user only as a click-through that the user must “accept.” Since the user may only see the agreement after the purchase of the software, these documents may be liability contracts. Some end-user licensing agreements accompany shrunken software, which is sometimes presented to a user on paper or, in general, electronically during the installation process. The user has the choice to accept or refuse the agreement. The installation of the software depends on the user clicking a button called “accept.” See below. An end-user license agreement (EULA, /-ju-l/) is a legal contract between a software developer or provider and the user of the software, often acquired by the user through an intermediary such as a distributor.